Explorer.exe APPCRASH in Vista x64

[AC3]

I have read so many different forums and have not found the answer to m
problem. Your help would be greatly appreciated

Every time I click on the desktop to open an application or go to m
computer explorer.exe crashes and I get the following

*problem signature:
problem event name: appcras
application name: explorer.ex
application version: 6.0.6000.1654
application timestamp: 46d235d
fault module name: shell32.dl
fault module version: 6.0.6000.1651
fault module timestamp: 4681d93
exception code: c000000
exception offset: 000000000015402
os version: 6.0.6000.2.0.0.768.
locale id: 103
additional information 1: 5da
additional information 2: 55d0f5f1315e1b50803ff13bbf9a191
additional information 3: 4e8
additional information 4: 7d38412fd536b2efd1a6bd718dcbf45

i've ran norton, windows defender, anti spyware software, and a famil
safety critical update to the reg. i have had no luck.

btw: i have vista home basic x64. the problem started yesterday afte
running vista with no problems for six month's. no new softwar
installs, except a quickbooks 2007 update

--
AC3

[Rick Rogers]

Hi,

Explorer crashes such as this are often related to ad/spyware, but not
limited to such. It is also possible that an IE plugin/addon is at fault, as
the two applications share many processes. I would suggest you might want to
run process explorer and see if something spikes when this happens. You can
get the free tool here:
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

I have read so many different forums and have not found the answer to my
problem. Your help would be greatly appreciated.
Every time I click on the desktop to open an application or go to my
*problem signature:*
problem event name: appcrash
application name: explorer.exe
application version: 6.0.6000.16549
application timestamp: 46d235d0
fault module name: shell32.dll
fault module version: 6.0.6000.16513
fault module timestamp: 4681d936
exception code: c0000005
exception offset: 000000000015402b
os version: 6.0.6000.2.0.0.768.2
locale id: 1033
additional information 1: 5daa
additional information 2: 55d0f5f1315e1b50803ff13bbf9a191b
additional information 3: 4e8d
additional information 4: 7d38412fd536b2efd1a6bd718dcbf45f
i've ran norton, windows defender, anti spyware software, and a family
safety critical update to the reg. i have had no luck.
btw: i have vista home basic x64. the problem started yesterday after
running vista with no problems for six month's. no new software
installs, except a quickbooks 2007 update.
--
AC3

[AC3]

Nothing. This is driving me crazy!!!!!!!!!!!!!!:mad:

[Rick Rogers]

Hi,

When was the quickbooks update installed?
--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

--
AC3

[AC3]

The day before I turned on my computer to this proble

--
AC3

[Rick Rogers]

Can you uninstall it? It's just too coincidental to not check it first.
--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

The day before I turned on my computer to this problem
--
AC3

[Jeff Flowerday]

Are you running an intel board, there is an issue with intel's provided
audio drivers that cause explorer.exe to crash.

I ran stock Vista "High Definition Audio Device" drivers instead and
the problem went away for me.

[Natey_Nate]

How do you run this? I have Vista Home Prem so I don't think I am running
x64 but I have the same problem...

Post by Jeff Flowerday
Are you running an intel board, there is an issue with intel's provided
audio drivers that cause explorer.exe to crash.
I ran stock Vista "High Definition Audio Device" drivers instead and
the problem went away for me.
--
Jeff Flowerday